Last updated: July 14, 2026

EcoLayer Industries ("EcoLayer," "we," "us," or "our") operates the website ecolayerindustries.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site, request a quote, or otherwise interact with us.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide to Us

When you fill out our Request a Quote form, Contact form, or otherwise reach out to us, we may collect:

  • Full name
  • Company / organisation name
  • Email address
  • Phone number / WhatsApp number
  • Delivery location or state
  • Product interest, quantity, and project details you share with us

1.2 Information Collected Automatically

Like most websites, our Site (built on the Shopify platform) automatically collects certain information when you visit, including your IP address, browser type, device information, pages viewed, and the date/time of your visit. This is collected through cookies and similar tracking technologies operated by Shopify and, where applicable, third-party analytics providers.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide quotes for our products
  • Communicate with you about your order, project, or inquiry via phone, WhatsApp, or email
  • Improve our Site, products, and customer service
  • Send you updates about our products or offers, where you have opted in
  • Comply with legal obligations and protect against fraudulent or unauthorized activity

3. Cookies and Tracking Technologies

Our Site uses cookies provided by Shopify to operate core functions of the storefront (such as remembering items in your cart) and may use analytics cookies to help us understand how visitors use the Site. You can control or disable cookies through your browser settings; please note that some parts of the Site may not function properly without them.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate our business, such as Shopify (our e-commerce platform), payment processors, and communication tools (e.g. WhatsApp, email service providers)
  • Legal authorities, where required to comply with a legal obligation, protect our rights, or ensure the safety of our users

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, respond to your inquiries, maintain business records, and comply with applicable legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Withdraw consent to marketing communications at any time

To exercise any of these rights, please contact us using the details below.

8. Children's Privacy

Our Site and services are intended for businesses and individuals engaged in construction, contracting, design, and related trades, and are not directed at children. We do not knowingly collect personal information from anyone under the age of 18.

9. Third-Party Links

Our Site may contain links to third-party websites, including WhatsApp. We are not responsible for the privacy practices or content of these third-party sites, and we encourage you to review their respective privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page along with an updated "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us: